This page outlines resources and guidance for Ukrainian refugees and hosts to support with navigating the NHS and registering with a GP.

Navigating the NHS and healthcare entitlements

Anyone in England, Scotland and Wales can register and consult with a GP without charge. Anyone who is ordinarily resident in Ukraine but lawfully in the UK is exempt from charge for NHS secondary care. For more information on maternity care for Ukrainian women and children, see Maternity Action’s website.

This animation gives a summary of how to navigate the NHS and is subtitled in multiple languages. You can also download these translated leaflets describing how the NHS works in Ukrainian and Russian.

GP registration

A General Practitioner (GP) is often the first point of contact for advice and treatment for physical and mental health concerns. GPs can refer you to other NHS services if needed, including specialised hospital services.

You can find your nearest GP here. To register for a GP, you will need to complete a GMS1 form. These are available in Ukrainian and Russian. Guidance for completing the form can be found in Ukrainian here. The process is also outlined in this poster in Ukrainian.

You may also complete a questionnaire when registering for a GP to help prioritise your health needs. You can take this along to your new patient consultation or your first appointment with your GP. Questions are related to personal demographics, health needs, medication and vaccination requirements, family history and lifestyle. These questionnaires are translated into Russian and Ukrainian, available on our website or from NHS England with accompanying guidance here.

You do not need proof of identity, address or immigration status to register with a GP. This is outlined on these GP access cards. If you need help registering with a GP, contact the Doctors of the World clinic.

Help with health costs

For help with prescription, dental and eyecare costs, you will need to complete a HC1 form to apply for a HC2 certificate. Anyone, regardless of their immigration status can apply for this. To apply online or access a HC1 form, visit the NHS Business Services Authority website.

Further information for healthcare practitioners

– If you are a primary care professional, please see this guidance

– More information on health needs of arrivals from Ukraine can be found in the Office for Health Improvement and Disparities migrant health guide.

– Safe Surgeries toolkit


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