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 If you’re having problems getting healthcare our team can give you free and confidential support – whatever your immigration status and wherever you live in the UK.

IN A LIFE THREATENING EMERGENCY GO TO A&E OR CALL 999

Doctors of the World advice on Coronavirus (COVID-19)

Doctors of the World encourages anyone who is concerned they might have coronavirus to follow the latest NHS advice, or contact NHS 111.

  • Those with symptoms (a high temperature OR a new, continuous cough) should stay at home for 10 days
  • If you have symptoms (a high temperature OR a new, continuous cough) AND live with other people, THEY should stay at home FOR AT LEAST 10 DAYS.
  • If you live with someone who is 70+, has a LONG TERM CONDITION, is PREGNANT or has a WEAKENED IMMUNE SYSTEM, try to find somewhere else for them to stay for 10 DAYS.

For more information, see: https://www.nhs.uk/conditions/coronavirus-covid-19/

When to come

Doctors of the World Clinic in Stratford, east London, is now open on Tuesdays and Thursdays from 10am. There will be a limited number of drop-in appointments on the day.

If the clinic reaches capacity, service users will be turned away or signposted to alternate providers. We will priortise offering our limited appointments to:

• People experiencing homelessness;

• People facing digital exclusion (no access to phone etc needed for remote consulting);

• People with safeguarding concerns or concerns regarding their social situation;

• People with an acute medical need.

To avoid a wasted journey, wherever possible, please call the advice line to book an appointment.

0808 1647 686 (free phone) Tuesdays to Thursday from 10am-12pm

Please note that the service will be running with limited staff and volunteer capacity, so there may be days where the clinic will remain closed on Tuesdays and Thursdays.

You can find our London clinic at:
The People’s Place
80-92 High St
London
E15 2NE

Contact

Doctors of the World’s advice line remains open (10am to 12 midday Tuesday to Thursday) on freephone 0808 1647 686.

Please note as these calls are being picked up remotely, there may be a longer delay than normal.

If you’re calling from an organisation, please call our clinic office line: 0207 0789 629 or email clinic@doctorsoftheworld.org.uk (both also being picked up remotely).

Remote video (or phone) consultations with a volunteer GP are available for people struggling to access primary care. To access this, you should call our advice line.

Interpreting services are available for people who don’t speak English.

At Doctors of the World, we make sure we protect the information our service users give us. We ask all our service users for consent to allow us to handle their data.

You can find copies of our consent forms (included translated versions) here: https://www.doctorsoftheworld.org.uk/data-consent-forms/

Doctors of the World UK is regulated by the Care Quality Commission. The service was last inspected in February 2018 and was found to be Safe, Effective, Caring, Responsive, and Well-led. The complete report can be found here.

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With your support, Doctors of the World will make sure nobody suffers or dies due to lack of access to healthcare.