Slider

VOLUNTEER ROLES

Our work would simply not be possible without our amazing volunteers. You can help us change lives right now – and develop valuable skills and friendships along the way. Find our FAQ here.

INTERNATIONAL VOLUNTEERING

We collaborate with the Médecins du Monde network to send volunteers to projects around the world. More information can be found here.

CURRENT VACANCIES

Volunteer Caseworker (home based)

Job Overview
Doctors of the World UK (DOTW) is part of the global Médecins du Monde network, which delivers over 300 projects in more than 70 countries through 3,000 volunteers. In the UK, we run clinic and advocacy programmes that provide medical care, information, and practical support to excluded people, such as destitute migrants, sex workers and people with no fixed address.

Our services are staffed by volunteer support workers, caseworkers, nurses and doctors. These volunteers provide a highly empathetic and practical service to our service users, making a real difference to people’s lives. If you want to help vulnerable people access healthcare and have good communication skills and a confident phone manner, then you should consider joining our team.

As a Volunteer Caseworker, you will be the main point of contact for service users who call the advice line, which operates from Monday to Friday. You will carry out interviews with service users to determine their needs and to provide appropriate advice and support. You will also act as an advocate and liaise with NHS service providers to link service users to the care they need.

While our drop-in clinic and office remain closed due to COVID-19, volunteers are working from home with support and training from the clinic team. We are looking for a commitment of two shifts a week (morning or afternoon) for a minimum of three months.

Those with lived experience of migration, the asylum system, homelessness or exclusion from health services are encouraged to apply.

Location
Home-based

How to Apply
To apply, please review the attached role description and email a CV, a completed additional information form and a cover letter highlighting the following points to hradmin@doctorsoftheworld.org.uk.

  • What are your motivations for applying?
  • How many days per week will you be available for and during what period?
  • What are your expectations from this role?
  • What skills could you bring to the role?

Please mark the subject of your email as ‘Volunteer Caseworkers’.

Volunteer Caseworker Profile
Additional Information Form

Closing Date
Friday, October 30, 2020

Expected Dates of Interview
Ongoing – interviews will start from the second week of September.

Student Placements (home based)

Job Overview

Doctors of the World UK (DOTW) is part of the global Médecins du Monde network, which delivers over 300 projects in more than 70 countries through 3,000 volunteers. In the UK, we run clinic and advocacy programmes that provide medical care, information, and practical support to excluded people, such as destitute migrants, sex workers and people with no fixed address.

Our services are staffed by volunteer support workers, caseworkers, nurses and doctors. These volunteers provide a highly empathetic and practical service to our service users, making a real difference to people’s lives. If you want to help vulnerable people access healthcare and have good communication skills and a confident phone manner, then you should consider joining our team on a Student Placement.

During the placement, you will support our clinic and advice line team and gain experience as a caseworker and clinic support worker. Caseworkers and clinic support workers are the main point of contact for service users who call the advice line or attend the walk-in clinic or outreach services. They carry out social consultations with service users to determine their needs and to provide appropriate advice and support. Caseworkers also follow up on more in-depth and complex cases and act as an advocate, liaising with NHS service providers to link service users to the care they need.

Students sit across both these roles. Tasks may include answering calls to the advice line and supporting service users to access mainstream healthcare services, such as GP surgeries. Students will also follow up complex and postnatal cases and collect service users’ feedback.

Placements are for a minimum of 25 days. Please note that while the clinic and advice line are operating remotely, students will be home based. There may be the opportunity to provide face to face support should the walk-in clinic re-open in the future. It is also important to stress that these are non-clinical placements and we are unable to offer the opportunity to do any clinical work or shadow our volunteer GPs and nurses.

Those with lived experience of migration, the asylum system, homelessness or exclusion from health services are encouraged to apply.

Location
Home-based

How to Apply
To apply, please review the attached role description and email a CV, the placement request form, and a completed additional information to hradmin@doctorsoftheworld.org.uk.

Please mark the subject of your email as “Student placement – request”.

Volunteer Student Placement Profile
Placement Request Form
Additional Information Form

Closing Date
Friday, October 30, 2020

Expected Dates of Interview
Ongoing – interviews will start from the second week of September

x

With your support, Doctors of the World will make sure nobody suffers or dies due to lack of access to healthcare.