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Doctors of the World Living Wage Employer

STAFF ROLES

Doctors of the World UK (DOTW) is part of the global Médecins du Monde (MdM) network, which delivers over 400 projects in more than 70 countries, from Gaza and Ukraine, to Myanmar, Greece, DRC, Italy, and Nepal. We deliver both emergency and planned medical care, staying to support people for the long term. We advocate directly for the rights of everyone to access healthcare, no matter who they are or where they are from.

In the UK, we deliver our own domestic programme supporting people excluded from healthcare, including people seeking asylum and those experiencing homelessness, and call for an end to health inequalities to ensure access to healthcare for all.

Our vision is of a world in which people affected by war, natural disasters, disease, hunger, poverty, or exclusion get the healthcare they need.

Services Coordinator

As part of our services team, you will coordinate and deliver our London-based outreach clinics and national advice line, ensuring safe, high-quality, and holistic health and advocacy services. 

As part of our Services Team, you will guide clinic and advice-line volunteers and Staff, oversee day-to-day operations, support complex casework, all while upholding DOTW-UK’s values of compassion, dignity and inclusion.

Our service users include people experiencing destitution, violence, trafficking, or homelessness. You will help them access healthcare, understand their rights, and connect with wider social support. 

We are seeking someone with strong skills in coordination, leadership and advocacy, emotional resilience, experience working with vulnerable groups or volunteer-led services. The right person will thrive under pressure, lead with empathy and maintain a culture of safety and collaboration.

We offer regular supervision, wellbeing support, and training in trauma-informed care, safeguarding, and managing complex situations. 

We strongly encourage applications from people with lived experience of migration, homelessness, or barriers to healthcare.

Read the full role description here.

Application process: 

Please submit your CV and cover letter to HRAdmin@doctorsoftheworld.org.uk 

Due to the volume of applications we receive, we ask that your cover letter responds to all following questions, with clear examples, for your application to be considered.  

  • Tell us about a time you supported someone to access healthcare or another statutory service. What was difficult, and what did you do? 
  • Please describe a situation where you had to think about risk or safeguarding.
    How did you approach it? 
  • What experience do you have of working with or supporting volunteers? Can you give an example of how you have guided, supported, or given feedback in a challenging situation? 
  • Why do you want to work in this role at Doctors of the World UK? 

Closing date: Sunday 17th May at 5pm.  

Interviews will take place from week commencing 25th of May.

UK VOLUNTEER ROLES

In the UK, Doctors of the World provides acute medical care and advocacy from our national advice line and casework, mobile clinic and outreach services.

Our work would simply not be possible without our amazing volunteers who provide a highly empathetic and practical service to our patients, supported by Doctors of the World staff.

Our committed, enthusiastic and impactful team is always looking to for new volunteers to join us. Our volunteers come from all walks of life. If you are welcoming, passionate about upholding rights to healthcare, enjoy challenges and working in a team, then consider joining us! We encourage people from all over the UK to apply.

You are welcome to volunteer remotely or mix remote and f2f, to suit your needs. We ask for a minimum time commitment, and that all volunteers are based in the UK. 

We provide full training and support and can reimburse your travel and lunch expenses if you travel within London to volunteer with us face to face.

Those with lived experience of migration, the asylum system, homelessness or exclusion from health services are encouraged to apply.

Applicants will be shortlisted and notified weekly. Interviews will be held on a rolling basis. Applications that do not include both CV and Application form will not be considered. All applicants must be based in the UK.

As per national guidelines, everyone who has direct contact with people in healthcare settings should be up-to-date with routine immunisations – we will require proof of this for all face to face positions. If you are unsure of your vaccination status or have not been fully vaccinated, then you can speak to your GP. Vaccination against measles, mumps and rubella (MMR) are part of the routine childhood immunisation schedule and both MMR vaccines and vaccinations against diphtheria, tetanus and polio can be obtained for free from your NHS GP surgery. You will be able to volunteer after one month of receiving the vaccine.

Please click on each of the positions below to find out more. For additional info, see our FAQs section.

Student Placement (hybrid) – non-clinical role

In this role, you will support people to access healthcare and overcome barriers, providing much-needed practical support. Your time will be split between our Outreach Services in East London and our remote Advice Line and Casework.

We have had a high level of interest in volunteering with us. As a result, we currently have limited capacity for new placements and will not be able to offer placements until mid-August. You are still welcome to submit an application for that period below.

To apply, please submit your CV, completed application form, and additional information form via the Apply button.

The additional information form can be downloaded by clicking the Apply button.

OVERSEAS

Doctors of the World UK is the UK chapter of the 17-strong international Médecins du Monde network. Between us, we are serving more than 7.25 million people, through 400 programs in over 70 countries thanks to 4,600 staff and 6,300 volunteers. See below the vacancies available at our other chapters.

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With your support, Doctors of the World will make sure nobody suffers or dies due to lack of access to healthcare.