Resources for GP practices
Safe Surgeries Toolkit For COVID-19 Response
The Toolkit outlines eight steps primary care staff can take to support patients living in vulnerable circumstances realise their right to healthcare, get the most out of their General Practice, and access the information they need to keep safe in a COVID-19 context. A printed leaflet version is also available on request.
Resources for Clinicians
Guide to recognising ‘urgent’ and ‘immediately necessary’ care
NB: this resource applies primarily to secondary care settings – all treatment delivered in primary care is free of
Care classified as ‘urgent’ and ‘immediately necessary’ should always be provided regardless of a patient’s ability to
pay for it. This guide should help clinicians to understand what is meant by ‘urgent’ and ‘immediately necessary’ care
in this context, to make informed decisions and to advocate for their patients where needed.
Resources for Commissioners
Resources for Front Line Staff
Social prescribing template
Referring patients to non-health support, especially for those facing complex social or legal issues, is a key part of holistic care. This template, to be completed and updated by practice staff, offers suggestions of key service types which Surgeries should be aware of in their local area. Some organisations which provide services nationally have already been suggested.
Posters for patient awareness
These posters below are designed for display in waiting areas and let patients know that they are in a safe place and are entitled to register with a GP. If the language translation you need isn’t there, let us know.
For practices that need to display information in a number of languages, we’ve also created a single document with a shorter message in multiple languages:
The ‘All are welcome’ and ‘Don’t have documents’ posters can be downloaded as PDF’s and can be used together or individually.