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Scroll down to see all Safe Surgeries materials. See also our Useful Resources page. More information on Safe Surgeries Initiative is here.

Resources for GP practices

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Safe Surgeries Toolkit

The Toolkit is the key guidance document for Safe Surgeries. It lays out seven steps for practices to help ensure that everyone in their community can access the healthcare they’re entitled to. A printed leaflet version is also available on request.

Safe Surgeries New patient registration toolkit

Safe Surgeries new patient registration policy

A template registration policy for Safe Surgery practices to use and adapt, outlining registration procedures that are compliant with NHS guidance.

Quick-reference poster for reception staff

This editable version of poster should be displayed behind reception and helps to remind staff of good practice guidelines for registering patients, in line with NHS England guidance and Safe Surgeries advice.

Safe Surgeries Toolkit For COVID-19 Response

The Toolkit outlines eight steps primary care staff can take to support patients living in vulnerable circumstances realise their right to healthcare, get the most out of their General Practice, and access the information they need to keep safe in a COVID-19 context. A printed leaflet version is also available on request.

Resources for PCNs

Safe Surgeries Guide for PCN Health Inequalities Leads

Safe Surgeries toolkit for PCN Health Inequalities Leads

A short guide for PCN Health Inequalities Leads to support practices in their PCN to become Safe Surgeries

Resources for Clinicians

Guide to recognising ‘urgent’ and ‘immediately necessary’ care

NB: this resource applies primarily to secondary care settings – all treatment delivered in primary care is free of
charge.

Care classified as ‘urgent’ and ‘immediately necessary’ should always be provided regardless of a patient’s ability to
pay for it. This guide should help clinicians to understand what is meant by ‘urgent’ and ‘immediately necessary’ care
in this context, to make informed decisions and to advocate for their patients where needed.

Resources for Commissioners

Toolkit for commissioners

This toolkit explains why commissioners should help to build Safe Surgeries locally and outlines steps they can take to support best practice primary care provision for everyone. Please share it with your ICB.

Access to healthcare for people seeking asylum: toolkit for primary care commissioners and providers

Recommendations and support for ICBs and primary care commissioners in supporting access to initial health assessment and primary care for people in Home Office asylum accommodation.

Resources for Social Prescribers

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Toolkit for Social Prescribing Link Worker

The Toolkit outlines nine steps social prescribing link workers and frontline workers can take to help support migrant patients access to healthcare.

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Poster for Social Prescribing Link Workers

This poster should be displayed behind reception and other staff areas to help remind staff of steps to take to improve access to healthcare for migrants.

Social prescribing template

Referring patients to non-health support, especially for those facing complex social or legal issues, is a key part of holistic care. This template, to be completed and updated by practice staff, offers suggestions of key service types which Surgeries should be aware of in their local area. Some organisations which provide services nationally have already been suggested.

Posters for patient awareness

These posters below are designed for display in waiting areas and let patients know that they are in a safe place and are entitled to register with a GP. If the language translation you need isn’t there, let us know.

For practices that need to display information in a number of languages, we’ve also created a single document with a shorter message in multiple languages:

Migrant? Know your rights

The ‘All are welcome’ and ‘Don’t have documents’ posters can be downloaded as PDF’s and can be used together or individually.

Posters for waiting room screens – English only

All are welcome!

Don’t have documents?

English

All are welcome!

Don’t have documents?

Albanian

All are welcome!

Don’t have documents?

Arabic

All are welcome!

Don’t have documents?

Bengali

All are welcome!

Don’t have documents?

Dari

All are welcome!

Don’t have documents?

Farsi

All are welcome!

Don’t have documents?

Pashto

All are welcome!

Don’t have documents?

Portuguese

All are welcome!

Don’t have documents?

Sorani

All are welcome!

Don’t have documents?

Spanish

All are welcome!

Don’t have documents?

Turkish

All are welcome!

Don’t have documents?

For more background information about the laws and guidance that the Safe Surgeries materials are based on, see our Useful Resources page.

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