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Many people living in the UK find it impossible to access mainstream health services, despite being fully entitled to them, due to fear, not knowing the system, having to pay charges or being wrongly turned away by frontline healthcare staff.

Our clinic in Bethnal Green offers primary care and health and social advice from volunteer doctors, nurses and support workers for excluded people including asylum seekers, undocumented migrants, homeless people and sex workers.

As well as providing healthcare, we register those who are facing barriers with their local GP.

In 2017, the clinic conducted social and medical consultations for 1,617 people (including both social consults and re-consults).

We also offer screening, vital for public health, and we signpost to other services, including housing advice, destitution support and specialist counselling.

 

East London clinic

Our first UK clinic in East London has been running since 2006 and is now open five days a week, Monday to Friday.

Here volunteer GPs and nurses offer medical check-ups and STI screenings while case workers give advice and try to get people registered with their local GP. We also provide monthly TB screenings, in partnership with University College London Hospital’s “Find and Treat” team and sexual health screening in partnership with Barts Health.

We run a Women’s and Children’s clinic every Tuesday. The Clinic provides a vital service to hundreds of women and offers obstetric checks, health assessments, and STI screenings. Our volunteers also help with antenatal referrals and ensure women know their rights around accessing care.

 

Pop-up clinics

To reach excluded people who don’t or can’t come to our clinics, in 2015 we started a pilot programme sending medics to treat patients at other organisations that help vulnerable migrants across London. These “pop-up clinics” saw people at the Latin American Women’s Rights Service, the Notre Dame Refugee Centre, the Voice of Domestic Workers, and the Hackney Migrant Centre.

The issues

In 2017:

  • 89% of the patients we saw in our clinic were not registered with a GP
  • 70% were living below the poverty line
  • 29% were living in unstable accommodation

How we helped

In 2017:

  • 1617 patients were seen in our East London Clinic (including re-consultations)
  • 1071 patients had an STI test on the day they visited
  • 163 patients were screened for tuberculosis
  • 124 pregnant women were helped at our Women and Children’s Clinic.
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