Why visit our clinic

If you’re having problems getting healthcare our team can give you free and confidential support – whatever your immigration status and wherever you live in the UK.

Our advice line runs 10am – 12 midday, Monday-Friday.

If you feel unwell you should visit your GP, or in an emergency go to A+E or call 999.

We can help you to:

  • Understand your rights to access healthcare
  • Speak with a doctor and a nurse (if you are not already registered with a GP)
  • Register with a GP
  • Access specialist services
  • Get free prescriptions, eye tests and dental care
  • Have screening for HIV and STIs

At our women and children’s service we can help you to:

  • Be referred for antenatal care
  • Check everything is okay with your pregnancy
  • If under 18 and new to the country, to have a full health assessment
  • Pay for reasonable transport costs for getting to our clinic

We have our main clinic and also some pop-up clinics in different parts of London. If you are coming from far away please call our advice line before travelling.

London clinic

You can find our London clinic at:

Pott Street
Bethnal Green
E2 0EF

You can see it on the map here.

Nearest tube: Bethnal Green
Nearest bus: D3, 8, 106, 254, 388

When to come

Our London drop-in clinic is open on Mondays, Wednesdays, and Fridays. The drop-in list opens at 11am and we operate on a “first come, first served” basis – once the list is full we’re unable to see more people. To book an appointment, please call our advice line. Please be aware you may have to wait a while before being seen.

Women and children’s clinic

The first and third Tuesday of every month is a women's and children's service.

Appointments are between 11am and 2pm and we operate a limited drop-in on the day on a “first come, first served” basis. Once the list is full we’re unable to see more people. To book an appointment on one of these days, please call our advice line.


Clinic advice line: 0808 1647 686 (freephone).

This line is open from 10am to 12 midday, Monday to Friday. Outside of this time please email: [email protected]

If you’re calling from an organisation, please call our clinic office line: 020 70789629